Frequently Asked Questions

Costs vary depending on the vehicle, glass type, and whether ADAS (camera) calibration is required. Call or text Nigel on 0466 140 195 for a free, no-obligation quote.

Yes! We're a fully mobile service. We can come to your home, workplace, or another convenient location to carry out your windscreen replacement.

Booking is easy. Simply call or text Nigel on 0466 140 195. We'll confirm the details, provide a free quote, and arrange a time that gets you back on the road as quickly as possible.

Yes. Our mobile service allows us to replace windscreens at homes, workplaces, and other suitable locations.

We work on a wide range of vehicles, including: - Cars and utes - Trucks and vans - Vintage and classic vehicles - Tractors and heavy machinery

Please ensure: - The vehicle is accessible - Personal items are removed from the dashboard - There is enough space around the vehicle for safe access We'll take care of the rest.

Light rain usually isn't an issue. If weather conditions aren't suitable, we'll contact you to arrange a sheltered location for the replacement or reschedule at the earliest convenient time.

The windscreen replacement itself typically takes 20–45 minutes, depending on the make and model of your vehicle. After installation, we recommend allowing approximately 2 hours for the adhesive to cure before driving. This ensures the windscreen is securely bonded and safe to drive.

Same-day service is often available, depending on glass availability and location. Call or text Nigel on 0466 140 195 to check availability.

We often offer same-day or next-day service, depending on glass availability. Call or text Nigel on 0466 140 195 to check current availability.

Not immediately. After a windscreen replacement, the adhesive needs time to cure properly. Our standard safe drive-away time is approximately 2 hours.

We recommend waiting 2 hours before washing your vehicle to allow the adhesive to fully cure.

Yes. Many modern vehicles require ADAS recalibration after a windscreen replacement. We ensure all necessary calibrations are completed so your safety systems function correctly.

Many insurance policies cover all or part of the cost. Coverage varies by insurer and policy, so it's best to check directly with your insurer. We'll provide everything you need to support your claim.

We don't bill insurers directly. You pay us for the service, and we provide a detailed invoice and documentation so you can submit your claim for reimbursement.

Yes. We are fully insured, and all windscreen replacements are backed by a workmanship guarantee for your peace of mind.

Yes. All our windscreen replacements are backed by a workmanship guarantee for your peace of mind.

No. A professionally installed windscreen using compliant glass will not affect your vehicle warranty.

Chips or cracks larger than approximately 20 mm, or those located in critical areas such as the driver's line of sight or near the edge of the windscreen, can compromise visibility and the structural strength of the vehicle. A full windscreen replacement ensures correct bonding, a proper seal, and accurate ADAS calibration where required—restoring the vehicle to manufacturer safety standards and providing long-term safety and reliability.

Cracks can spread quickly due to temperature changes and road vibration. If the damage worsens, contact us as soon as possible so we can reassess or bring your booking forward if available.

We specialise exclusively in full windscreen replacements and do not carry out small chip repairs. As a general guideline, if a chip or crack is larger than around 20 mm, a full windscreen replacement is often the safer option. If the damage is smaller and suitable for repair, Brian at Wise Cracks (0413 794 221) can assist with chip repairs. If the damage exceeds this size or isn't safe to repair, we're happy to help with a complete windscreen replacement.

In many cases, driving with a cracked windscreen can be unsafe and unroadworthy, especially if it affects visibility. We recommend replacement as soon as possible.

The team at Local Autoglass has over 35 years of industry experience and is fully qualified to carry out automotive glass replacements safely and professionally.

Local Autoglass holds all required licences, including: - Motor Vehicle Repairer Licence (MVRL63433) - Motor Vehicle Tradespersons Certificate (MVTC192290) These licences are mandatory for automotive repair businesses and ensure all work meets industry standards.